How Esenca Sizing Empowered Lavans with 91%
Accurate Recommendations

How Esenca Sizing Empowered Lavans with 91% Accurate Recommendations

The Challenge

Lavans, a leading business in the Netherlands that specialises in workwear and workplace hygiene solutions, faced challenges with their traditional manual sizing method (they wanted to digitalise their sizing methods). Lavans has been dedicated to providing quality services to approximately 11,000 customers daily. The existing method for helping users find the right fit involves using a sample clothing bag containing all sizes, travelling to the client, and having individuals try on different sizes during their breaks. Constantly handling the right bag at the right moment and shipping it whenever there were new employees posed significant challenges.

The Challenge

Lavans, a leading business in the Netherlands that specialises in workwear and workplace hygiene solutions, faced challenges with their traditional manual sizing method (they wanted to digitalise their sizing methods). Lavans has been dedicated to providing quality services to approximately 11,000 customers daily. The existing method for helping users find the right fit involves using a sample clothing bag containing all sizes, travelling to the client, and having individuals try on different sizes during their breaks. Constantly handling the right bag at the right moment and shipping it whenever there were new employees posed significant challenges.

The Method

Lavans addressed these issues with Esenca Sizing, a leading body measurement software. Esenca Sizing came up with a revolutionary app by completely automating the measurement process. The software was designed to reduce product returns significantly, as well as shorten the time normally required for human measurement to one minute per person and the likelihood of making mistakes while manually inputting data. Lavans improved the efficiency of their manual processes by incorporating a fully digital process.

The Method

Lavans addressed these issues with Esenca Sizing, a leading body measurement software. Esenca Sizing came up with a revolutionary app by completely automating the measurement process. The software was designed to reduce product returns significantly, as well as shorten the time normally required for human measurement to one minute per person and the likelihood of making mistakes while manually inputting data. Lavans improved the efficiency of their manual processes by incorporating a fully digital process.

The Results

Lavans’ performance improved significantly once Esenca Sizing tools were implemented. The automated measurement procedure offered Lavans a significant competitive edge. The most significant impact was an increase in measurement accuracy, which reached 91%. The increased accuracy resulted in a significant reduction in the number of returned products, happier customers, and improved operational efficiency. Lavans‘ new measuring process performance and efficiency improved as a result of quicker turnaround times.

Before the implementation of Esenca Sizing, human measurement processes posed a constant challenge, requiring the management of multiple sample bags and resulting in lost time. Even with our best efforts, our pragmatic approach was unable to provide the required accuracy and speed. Since incorporating Esenca Sizing into our operations, Lavans has made notable progress. We have a considerable advantage over our competitors, and the 91% accuracy in body measurements is absolutely impressive. Because of this partnership, the number of returns has drastically decreased, freeing up our team to focus on what they do best—provide outstanding customer service. Esenca Sizing has definitely taken the hassle out of workwear management.

Tijn Heerkens

Marketing & Sales

The Perfect Fit. Every single time.

The Perfect Fit.
Every single time.

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